FL-Orlando

My loan officer, Stefan, and processor, Will, were absolutely fantastic throughout the entire home loan process. They made everything easy to understand, kept me informed every step of the way, and were always quick to respond whenever I had questions. When unexpected issues came up with my file, they worked tirelessly to find solutions instead of giving up. They also went above and beyond when the new lender had difficulty accepting the appraisal transfer—Will and Stefan fought hard to get it approved and kept the loan moving forward. Their professionalism, dedication, and persistence truly made all the difference. I couldn't have asked for a better team, and I highly recommend Stefan, Will, and Loan Factory to anyone looking for a smooth and stress-free mortgage experience.

They are so friendly,helpful and good service

Excellent group.

Quick closing, Thanks

Excellent job

We had an outstanding experience working with our loan officer Alex V throughout the purchase of our new home. From the very beginning, they were knowledgeable, responsive, and patient in answering all of our questions. They made the mortgage process easy to understand, kept us informed every step of the way, and worked diligently to ensure everything stayed on schedule. Their professionalism, attention to detail, and commitment to finding the best financing options gave us confidence during what could have been a stressful process. Thanks to their hard work and dedication, we closed on our new home smoothly and on time. We truly appreciate all of their support and highly recommend them to anyone looking for a trustworthy and exceptional loan officer.